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We at Brooklyn Craft aim to bring all of our customers the very best value for money, services and food around Shrewsbury. Give us feedback.
Value for Money
Food was lovely. Delivery was
over the 60mins suggested on the
app. Had to ring to see where it
was and when it did arrive it
wasn't hot. Would be good if the
app told you exactly how long it
was going to be as when the 60
mins was up it didn't update.
The food arrived relatively
quick, as for positive comments
and feed back, that’s as far is
it goes. My burger was so over
done, it was solid and inedible,
2 slices of onion, 2 bits of
lettuce. The buffalo wings over
done, halloumi fries very greasy.
The fries turned up as a
congealed soggy mess which no one
wanted to touch let alone eat.
The onion rings were soggy and
the nachos were tasteless. Spent
£70 as a treat for 3 of us and
most of it has been thrown away.
Always really enjoyed the food
and its a firm favourite with the
kids too. Would love to know what
the point system means though as
we keep getting told we have
points but no idea what they
Delivery was 20 mins late -
milkshakes were defrosted and
food was cold.
Reply : So sorry about your experience We can offer you 50% off your next order
Absolutely love the Halloumi
Burger, would highly recommend
Well I’ve ordered several times
before and unfortunately the
service gets worse and worse.
During lockdown things went wrong
with the order and the manager
was lovely and although attempted
to rectify it wasn’t perfect
but let it go because of the
situation and having bigger
things going on in the world. I
placed an order this evening at
17:40. I rang at 19:00 to find
out what was happening and I am
told it’s another 20 minutes.
Not great when you have children
waiting for food. I loved the
burgers but for me this will be a
last time order from me. I might
be one person and perhaps you
don’t care but I’m really
The man in store made me feel
very uncomfortable. Not sure if
he was the manager. The chicken
in wrap was hard in places so you
couldn’t chew. The fries must
have been reheated they were hard
and couldn’t eat most of them.
For the cost you expect decent
food. I’ve had way better from
little cheap takeouts
Reply : I’m so sorry About your experience the man that you seen in the shop does not work for us can we make it up to you and possibly give you a replacement meal
Best burger in town quick
Great food - great service
Food was lovely thanks
Every burger you make is amazing
- quality is both high, and
Great food and great service!
Always amazing, couldn’t fault.
Much better now your delivering
it yourselves. Food came hot and
Enjoyed what was delivered but
unhappy as we added extra
guacamole but it was never added
also my burger described ‘Fried
chicken breast, onion rings,
pickles, Smokey mayo, mustard,
lettuce, tomato and red onion’
didn’t contain any trace of an
Always great food, but today
delivery is slow. 30 mins after
anticipated delivery time and no
Darwin burgers in sight...
Reply : Extremely sorry we’ve had some hiccups with our delivery time due to recent vehicle problems. Our sincere apologies
the food was generally good,
a few things to note though
the sweet potato fries were burnt
and a little soggy
my chicken burger was massivly
salty, to the point that i
couldnt eat it, which was a
disapointing, as i love chicken
burgers and it was a cheat meal
that i was very much looking
but beef burger was a hit! the
buns were lovely, my fries were
tasty and we enjoyed the chicken
Always an awesome burger, and a
milk shake tops it off nicely!
In Shrewsbury for the weekend and
the food was so good on Friday
night I had to come back on
In Shrewsbury for the weekend and
Just eaten one of the best
takeaway burgers I have ever had,
wish they were based near me in